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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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allen bradley

July 20, 2026

5  out of  5
rating by allen bradley
"She was friend and professional and answer my question."
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Pauline Abdallah

July 17, 2026

5  out of  5
rating by Pauline Abdallah
"Lisa Richardson has been an outstanding State Farm agent. She helped me bundle my car and home insurance, which has saved me both time and money, and she’s been assisting me since 2024. Her staff at the local office are always helpful and responsive with any questions or needs that come up.

What stands out most is how kind, thoughtful, and considerate Lisa is with every interaction. She’s also incredibly professional and has a gift for explaining complex insurance details in a way that’s easy to understand. I highly recommend Lisa and her team to anyone looking for an agent who genuinely cares about their clients."
We responded:
"Mrs. Abdallah, I appreciate you for taking the time to give us a review. Your kind words mean the world to me! We do our best to deliver excellent service to our customers every day. We plan to keep up the good work! "
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Keisha Hairston

July 13, 2026

5  out of  5
rating by Keisha Hairston
"Kristin was absolutely great to work with! She was very responsive, anticipated all of my needs, and took the time to explain everything in a way that was easy to understand. She even called to go over details I didn’t know, which I really appreciated. Her customer service was outstanding, and I would 100% recommend Kristin and this agency to anyone looking for great insurance service!"
We responded:
"Keisha, thank you so much for sharing your experience with Kristin! I appreciate you for helping us get the word out about her 5-star customer service! Please tell all of your family and friends about us. Kristin will take care of them the way she took care of you!"
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Fredrick Richardson

July 9, 2026

5  out of  5
rating by Fredrick Richardson
"I’m the brother of Lisa Richardson and can attest to her unwavering commitment to customers! I have personally had the privilege of not only being a valued customer but also seeing her growth in business. If your insurance needs a fix, she will ad an assist!"
We responded:
"Fredrick, thank you so much for your review of your experience with me as your Agent. As my brother, and a customer, you have a unique perspective. I'm so glad that I have earned a 5-star review from you. It absolutely means the world to me! :-)"
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Kelly Pichon

July 8, 2026

5  out of  5
rating by Kelly Pichon
"Excellent service! Lisa was friendly, knowledgeable, and made the insurance process simple and stress-free. She took the time to answer my many questions and helped me find the right coverage for my needs. I highly recommend her to anyone looking for great customer service and reliable insurance."
We responded:
"Kelly, thank you so much for your review! I really appreciate you for taking the time to share your experience with us. We will be careful to continue giving everyone 5-star service."
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ZyKerryah LaShanntae

July 7, 2026

5  out of  5
rating by ZyKerryah LaShanntae
"Lisa is such a pleasure to do business with. She going above and beyond to make sure her customers are satisfied."
We responded:
"ZyKerryah, thank you so much for taking the time to give me a review! My team and I work hard to provide excellent customer service. I appreciate you for helping us get the word out to everyone!"
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Crystal Nnodim

July 7, 2026

5  out of  5
rating by Crystal Nnodim
"⭐⭐⭐⭐⭐

I had an excellent experience with Lisa Richardson. Lisa and her team were professional, knowledgeable, and genuinely took the time to answer all of my questions. They made the entire insurance process easy and stress-free while helping me find the coverage that best fit my needs. Their customer service is outstanding, and it’s clear they truly care about their clients. I highly recommend Lisa Richardson to anyone looking for an insurance agent who is responsive, trustworthy, and easy to work with!"
We responded:
"Crystal, thank you so much for taking the time to give us a review! Your review helps us get the word out to everyone about how we can help them. We truly value our customers, and we appreciate your 5-star review. We will be careful to keep up the good work! "
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tremaine mccoy

July 7, 2026

5  out of  5
rating by tremaine mccoy
"Friendly and attentive to my needs. Thankful to have her as an agent."
We responded:
"Tremaine, thank you so much for taking the time to give us a review! We appreciate you for helping us get the word out about our services and how much we care about our customers! "
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Kenneth Washington

July 6, 2026

5  out of  5
rating by Kenneth Washington
"Great work and very helpful"
We responded:
"Kenneth, thank you so much for taking the time to give us a review! We appreciate you so much! Don't hesitate to call us when you need us!"
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Charlotte Coleman

July 6, 2026

5  out of  5
rating by Charlotte Coleman
"We ever I call Lisa Richardson State Farm agent. I always get first class service. She has been my agent a long time and have always taken very good care of me as a client and a friend. Thank you , lisa in your great teen for always giving outstanding service"
We responded:
"Charlotte, I appreciate you so much for being a long-time customer! My team and I are happy to take care of your insurance and financial services needs. Please tell your family and friends about us. You can trust us to give them the same 5-star service that we give you!"
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Lori Harrison

July 6, 2026

5  out of  5
rating by Lori Harrison
"I appreciate the professionalism that Lisa shows in her office. She is a helpful and kind agent!"
We responded:
"Lori, thank you so much for taking the time to give me a review! It is my pleasure to serve the community!"
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Carlindfornia G.

July 6, 2026

5  out of  5
rating by Carlindfornia G.
"I had a very nice experience with Lisa. She was very helpful and highly professional. She was able to help with the new home insurance at a very good price."
We responded:
"Carlindfornia G, Thank you so much! We appreciate you for taking the time to leave us a review. Please tell your family and friends about us. We are here to help!"
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trinity

July 6, 2026

5  out of  5
rating by trinity
"she’s the best, i had an amazing experience with Lisa!❤️"
We responded:
"Trinity, thank you so much for your review! My team and I love to help everyone! We will continue to give 5-star service!"
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Michael Wallin

July 3, 2026

5  out of  5
rating by Michael Wallin
"Superb! Christina went above and beyond in helping me get Life Insurance. Thanks for making this process easier than I thought it would be. I’d recommend State Farm all day long!"
We responded:
"Mr. Wallin, thank you so much for taking the time to give Christina a review! We appreciate you for helping us get the word out about our customer service and the products we provide. Please tell your family and friends (located in Alabama, Georgia, and Tennessee) about Christina's 5-star service!"
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Sty63Mie

July 2, 2026

5  out of  5
rating by Sty63Mie
"Lisa is a great agent... always positive, makes everything easy to understand."
We responded:
"Thank you so much for your review! We appreciate your kind words, and we look forward to continuing to provide 5-star service."
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Kimberly . Washington

July 1, 2026

5  out of  5
rating by Kimberly . Washington
"Mrs.Richardson very knowledgeable and very attentive to her clients needs i have been with her for 5 years. I appreciate all that you do."
We responded:
"Mrs. Washington, thank you so much for taking the time to give us a review! We love what we do at the Lisa Richardson State Farm Agency, and we appreciate you for helping us spread the word! "
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Mary Smith

July 1, 2026

5  out of  5
rating by Mary Smith
"Lisa Richardson is my State Farm Ins. agent and she is awesome. She has made my experience with State Farm a great one. Lisa has been very helpful in resolving any issues that I have had. She is always kind, patient, understanding and most of all honest. I thank God that she is my agent and I hope State Farm recognizes the precious jewel and asset she is to their company. Great job Lisa!
Thank you for all of your help!
Mary Smith"
We responded:
"Mary, thank you so much for your kind words!"
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Mary Joan Ndumia

July 1, 2026

5  out of  5
rating by Mary Joan Ndumia
"Lisa is like treats everyone like family. She puts every client first and is a great listener. She works tirelessly to give you the best rates in the State!!!"
We responded:
"Mary, thank you so much for your kind words! We really appreciate you for giving us a 5-star review. We love what we do here, and we look forward continuing our 5-star service to the community! "
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Lyndsey Cole

July 1, 2026

5  out of  5
rating by Lyndsey Cole
"Excellent customer service all around!! Highly recommend for all your insurance needs!"
We responded:
"Oh, my goodness! Lyndsey, thank you so much for taking the time to give us a review! We appreciate you for your kind words. Thank you for helping us get the word out about how serious we are about taking care of our customers!"
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stargirl1215 thomas

July 1, 2026

5  out of  5
rating by stargirl1215 thomas
"Great service"
We responded:
"StarGirl! Thank you so much for your review! My team and I will keep up the 5-Star service!"
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Tyrone Gillman

June 10, 2026

5  out of  5
rating by Tyrone Gillman
"Kristen was amazing! Patient, understanding! And solution oriented! The standard! Of true customer service! Tell them others to take notes!!!! Keep being Great! Exceptional service!"
We responded:
"Mr. Gillman, thank you so much for taking the time to let us know how you feel about Kristin's exceptional service! We are here for you and all of our wonderful customers!"
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marinela seaver

May 25, 2026

5  out of  5
rating by marinela seaver
"I am very satisfied with the way I was treated as a new customer.Kristin Smith helped me, she was patient with me because I asked her many questions and in my opinion it is worth having home and car insurance with a company that has such professionals on staff ."
We responded:
"Marinela, thank you so much for sharing your experience with Kristin! She will be happy to know that you were pleased with her professionalism and care. Welcome to the Lisa Richardson State Farm Agency! As your State Farm Agent, I am happy to have you as a customer! Please tell your family and friends about Kristin. She will take care of them the same way she took good care of you. "
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Nicolenstia Bateau

May 1, 2026

5  out of  5
rating by Nicolenstia Bateau
"Been using Lisa Richardson services for the last 3 years i have never had better.communication is key,they care for their customer.i will not change them"
We responded:
"Nicolenstia, thank you so much for your review! It is our pleasure to take care of our customers! We appreciate your business."
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J Simmons

March 27, 2026

5  out of  5
rating by J Simmons
"Absolute pleasure! Excellent communicator, extremely friendly and knowledgeable. She’s the kind of person every business should want representing them! A lot of people are intimidated by insurance and she 100% alleviates that fear. Very thorough in explaining the policy and leaves nothing to question other than why didn’t I pick State Farm sooner. Great job!"
We responded:
"Mr. Simmons, thank you so much for your review! We love taking care of our customers, and we're glad that you appreciate what we do. We will continue to provide 5-star service."
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Kiritkumar Patel

March 26, 2026

5  out of  5
rating by Kiritkumar Patel
"Lisa and Christina are the best in town. They work with you diligently and get the things done."
We responded:
"Thank you, Kiritkumar! It's our pleasure to take care of you and your family! Thank you for letting us know how you feel about us. We will continue to deliver excellent customer service. "