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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Criss

Maria Criss

October 29, 2024

5  out of  5
rating by Maria Criss
"Excellent customer service! Agent is friendly, punctual, & thorough with all my affairs…even my “dumb questions”. Really appreciated her care during, pre, & post the COVID pandemic. In anxious and unsettling times, Lisa never lets me down!"
We responded:
"Maria Criss, I really appreciate your kind review! Thank you so much!"
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Angela Coker

October 28, 2024

5  out of  5
rating by Angela Coker
"Great Customer Service!!!"
We responded:
"Thank you so much for your review, Angela!"
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Mark Moore

October 18, 2024

5  out of  5
rating by Mark Moore
"Lisa’s office is a great one stop shop for all my insurance needs. She is very knowledgeable about Life insurance, Home, and Auto. Would recommend giving her office a call!"
We responded:
"Mark, thank you so much for your kind comments!"
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Twila Tryan

August 7, 2024

5  out of  5
rating by Twila Tryan
"Lisa Richardson is the consummate professional! She has vast knowledge and experience in her profession. She is responsive and a great communicator. Her people skills and customer service competencies are unmatched. Lisa has that enviable quality of making you feel that you are her only customer. It is always a pleasure to work with Lisa, and I would wholeheartedly recommend her."
We responded:
"Twila, thank you so much! I appreciate your kind words."
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Kimberly Ann

November 15, 2023

5  out of  5
rating by Kimberly Ann
"I appreciate Lisa Richardson & her team for their exceptional service. They consistently provide prompt and helpful responses, guiding me through the intricacies of my policy. Their professionalism and dedication make me feel secure and valued as a customer. I highly recommend!"
We responded:
"Kimberly Ann, your kind words mean the world to me! I apologize for my late response. I'm just now figuring out how to respond. :-)"
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Andrew Minish

June 20, 2023

5  out of  5
rating by Andrew Minish
"I recently had the opportunity to work with Lisa regarding a mutual State Farm customer. I can truly say she went above and beyond to help me out and I can only imagine the wonderful service she and her office provide for their customers. I can't recommend her office more! You WON'T be disappointed! :)"
We responded:
"It was a pleasure to help you, Andrew. "
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Ruderis Molina

March 28, 2023

5  out of  5
rating by Ruderis Molina
"Muy amavles"
We responded:
"Ruderis, thank you so much for your review!"
Profile photo of Vickie Elliott

Vickie Elliott

May 10, 2022

5  out of  5
rating by Vickie Elliott
"Lisa has been my State Farm Agent since 1998 and I have always talked to her about her professionalism. She's polite and very knowledgeable of her job. I thank God that State Farm has Lisa."
We responded:
"Thank you so much, Mrs. Elliott. I appreciate your business!"
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Marylawson Critz

May 4, 2022

5  out of  5
rating by Marylawson Critz
"Lisa Richardson is my State Farm agent. She is caring and patient, as well as being willing to help me with any insurance problem or question no matter how simple or small. This is important to me."
We responded:
"Mrs. Critz, I appreciate your business! Thank you so much for your kind words!"
Profile photo of Jennifer Shuster

Jennifer Shuster

May 4, 2022

5  out of  5
rating by Jennifer Shuster
"Super fast, friendly and attentive service and great rates."
We responded:
"Thank you so much, Jennifer! I appreciate your business! "
Profile photo of Mary Smith

Mary Smith

April 22, 2022

5  out of  5
rating by Mary Smith
"Lisa Richardson is my State Farm Ins. agent and she is awesome. She has made my experience with State Farm a great one. Lisa has been very helpful in resolving any issues that I have had. She is always kind, patient, understanding and most of all honest. I thank God that she is my agent and I hope State Farm recognizes the precious jewel and asset she is to their company. Great job Lisa! Thank you for all of your help! Mary Smith"
We responded:
"Mary, thank you so much for your kind words!"
Profile photo of O harris

O harris

May 17, 2021

5  out of  5
rating by O harris
"Lisa is very detailed and helpful with my insurance needs."
We responded:
"Mr. Harris, thank you so much for your review!"
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Dave Eason

January 30, 2021

4  out of  5
rating by Dave Eason
"Lisa is polite and has a good working knowledge of her products."
We responded:
"I appreciate your review, Mr. Eason!"
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Toni Magnus

January 18, 2020

5  out of  5
rating by Toni Magnus
"Great personalized service"
We responded:
"Toni, thank you so much for your review. "
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Kalisha Bonds Johnson

September 12, 2019

5  out of  5
rating by Kalisha Bonds Johnson
"After reading the reviews, I was hesitant to contact Lisa, but I'm so glad I did! She is sweet and knowledgeable. I am confident in her handling my insurance needs. I have a car, property and rental policy with her. She was quick to reply by email and phone. I look forward to working with her. I would highly recommend her!"
We responded:
"Mrs. Johnson, thank you so much for your kind review. I appreciate your business!"
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Sara Nettleton

October 23, 2017

1  out of  5
rating by Sara Nettleton
"She would not answer her phone for 3 days after I got a new car. I had to change agents because I needed insurance ASAP. Found out from these agents that because she did not give me a discount I should have received, I can no longer get this discount. I now have to pay $300 more than I should have had to pay because of her mistake."
We responded:
"Oh no! The behavior you described is certainly not characteristic of me nor anyone on my team. I apologize for what you experienced, and although your review was written quite a while ago, I invite you to please give me a call so I can speak with you personally. "
Profile photo of Kasia Ch

Kasia Ch

May 22, 2017

5  out of  5
rating by Kasia Ch
"Been here for awhile and never had any issues."
We responded:
"Kasia, I know you left your review a while ago, but I just figured out how to respond to reviews today. Don't judge me :-). Thank you so much for taking the time to leave a review. "